Frequently Asked Questions

Yes — Fan Strategy is licensed and regulated by the Curaçao eGaming Authority. The license number is displayed in the site footer, and the platform must follow strict rules on fairness, anti‑money laundering, and player fund protection. You can verify the license directly on the regulator’s website.

After registration, you’ll be prompted to upload a government‑issued ID and a proof of address (e.g., a recent utility bill). The verification team usually reviews the documents within 24–48 hours. Once approved, you can fund your account and withdraw winnings without further delays.

Fan Strategy accepts Visa and Mastercard credit/debit cards, the e‑wallets Skrill and Neteller, prepaid vouchers (PaySafeCard), and bank transfers. Cryptocurrency deposits (Bitcoin, Ethereum, USDT) are also supported, with no minimum and instant processing. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3–5 business days.

The welcome bonus is a 100% match up to $200 on your first deposit. To withdraw any winnings, you must wager the bonus amount 35 times within 30 days. Only bets placed at odds of 1.50 or higher count toward the rollover, and the bonus cannot be used on draws or cash‑out bets.

If a match is postponed before it starts, all bets remain valid until the match is rescheduled within the official tournament window. Should the match be canceled or abandoned without a result, the stake is refunded as a full cash‑out. In the case of a match played behind closed doors but still official, bets are settled according to the official result.

Yes — Fan Strategy provides a suite of responsible‑gambling tools, including the ability to set daily, weekly, or monthly deposit limits, loss limits, and wagering caps. You can also self‑exclude for a temporary period or permanently directly from your account settings. If you need further assistance, support can guide you to external organizations like GamCare or BeGambleAware.